Why Certification Matters
Professional Appliance Repair You Can Trust
Our network includes only factory-certified contractors who specialize in premium appliance brands. Every technician is trained, licensed, insured, and equipped with genuine OEM parts -- so you get expert service at the best price without compromising quality.
Our Standards
What Certified Repair Includes
Expert Diagnostics
Precise diagnosis of appliance issues using factory-grade tools and techniques. Our matched contractors identify the root cause quickly to avoid unnecessary parts replacements.
Genuine OEM Parts
Every repair uses factory-original parts from Sub-Zero, Viking, and Thermador. No aftermarket substitutions. This protects your warranty and ensures lasting performance.
Workmanship Warranty
All repairs through our network include a workmanship warranty. If something isn't right, contact us and we'll work with the contractor to make it right at no additional cost.
Expert Solutions
Common Issues We Fix
From minor malfunctions to major breakdowns, our certified contractors have the training and parts to handle any issue with your premium appliance.
Trust & Quality
Why Choose Certified Contractors
Not all repair services are equal. Here's what sets our certified contractor network apart.
Factory-Certified Contractors
Every contractor in our network holds active factory certifications from the brands they service. This means they've completed manufacturer training and are authorized to perform warranty-safe repairs.
Licensed & Insured
All contractors are fully licensed in their operating jurisdictions and carry comprehensive general liability insurance. You're protected from start to finish.
Background-Checked
We verify every contractor's credentials and background before admitting them to our network. You can trust the people entering your home.
OEM Parts Only
Our contractors use exclusively genuine manufacturer parts -- no aftermarket substitutes. This protects your appliance's warranty and ensures peak performance long-term.
Got Questions?
Certified Repair FAQ
Common questions about our certified contractor network and repair process.
What does 'factory-certified' mean?
Factory-certified means a contractor has completed the manufacturer's official training program and is authorized to perform repairs using genuine OEM parts. This ensures the repair meets the brand's quality standards and won't void your warranty.
Will using your service void my warranty?
No. Because every contractor in our network is factory-certified and uses genuine OEM parts, all repairs are warranty-safe. Your manufacturer warranty remains fully intact.
How do you vet your contractors?
Every contractor undergoes a thorough verification process including factory certification confirmation, license verification, insurance validation, and background checks. We also monitor ongoing customer satisfaction ratings.
Is there a cost for your matching service?
No. Our matching service is completely free for homeowners. There is no obligation and no cost to you. You only pay for the repair itself, and only if you approve the quote.
What if the repair doesn't hold?
All repairs through our network include a workmanship warranty. If something isn't right after the repair, contact us and we'll coordinate with the contractor to resolve it at no additional charge.