Privacy Policy

Last updated: April 17, 2026

Information We Collect

When you use our website and services, we may collect the following personal information:

  • Contact Information: Name, email address, phone number, and physical address when you submit our appointment scheduling form or contact form.
  • Service Information: Details about your appliance repair needs, including service type, preferred date and time, and issue descriptions.
  • Usage Data: Information about how you interact with our website, collected through Google Analytics, including pages visited, time spent, and device information.

How We Use Your Information

We use your personal information to:

  • Schedule and manage your appliance repair appointments
  • Respond to your inquiries and provide customer support
  • Send appointment confirmations and service updates
  • Improve our website and services

Data Collection Methods

Our website uses Netlify Forms to process form submissions. When you submit the appointment scheduling form or contact form, your data is securely transmitted to and stored by Netlify. We also use Google Analytics (Google tag ID: G-W9XR0HBFKB) to collect anonymous usage statistics.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Netlify (form hosting), Google (analytics) who help us operate our website
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information. Our website uses HTTPS encryption for all data transmission. Form submissions are processed through Netlify's secure infrastructure.

Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Opt out of analytics tracking
  • Withdraw consent for data processing

Cookies

Our website uses cookies primarily for Google Analytics to understand how visitors use our site. You can control cookie settings through your browser preferences.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at info@subzerovikingthermador.com.